01
DTC & Amazon
Built & scaled $45M eCommerce business from the ground up.
The challenge
Build and scale eCommerce for an established, well-known prestige cosmetics brand, but was overly reliant on retail as its primary - and nearly sole - source of revenue
The approach
Grew & accelerated DTC business from $500K → $39M in annual revenue with a full-funnel and holistic customer journey focus, managing towards profitable LTV:CAC ratios, increasing repeat purchases & purchase frequency, and building a substantial loyal customer base for long-term brand equity.
Launched on Amazon when luxury beauty was newer on the platform and becoming more acceptable within the category, building & growing it from $0 → $6M annual revenue profitably within its first year.
Strategically transitioned from a small team of 3 FTEs with multiple agencies across multiple functions to building, managing and leading an internal digital marketing team of 15 staff to accelerate growth.
Results
$500K→$45M
eCommerce revenue growth
33% Contribution Margin 22% EBITDA Margin
Profitability while growing and scaling
Drove durable, high-margin growth
Managing and owning P&L outcomes